What is My Account Registration?
My Account Registration allows the customer to obtain a user identification based on the customer’s email address and password that the customer creates for him or herself.
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Do I have to register to shop in the Corona eStore?
No, you do not. The purpose of registration is to allow you to shop more quickly.
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How do I opt-out of registration?
On the My Account Registration page, click on the opt-out feature and follow the instructions. This option is found on the home page of this website.
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What is the Email Alert?
The Email Alert allows the customer to be aware of new items that will be introduced on our website and when items are reduced.
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Do I have to sign-up for the Email Alert to shop in the Corona eStore?
No, it is your choice.
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How do I unsubscribe to Corona Emails?
Under the Email Alert Registration box on the Home page of the website, there is a place to unsubscribe, click on this link and follow the directions of the form.
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What does the Log-in box do?
After you have registered on the My Account Registration page, you are officially a Corona Customer. With every log-in your shopping becomes faster and easier.
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Do I have to Log-in to shop in the Corona eStore?
No, it is your choice.
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What is my Corona Customer Account?
My Account provides these services to the customer: Registration, Log-in, Change My Password, I Forgot My Password.
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Do I have to have a Corona Customer Account?
No, it is your choice.
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While I am shopping online, how do I search for that item?
Go to the search box and type in the item that you want, then click the arrow. The system will present all the entries that are currently in the system. If you wish, you can also browse the website according the headings.
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I would like to buy a Corona branded item that I have seen, but is not on your website. Can I purchase this item?
Yes, it is possible that we have access to the item that you have seen in the marketplace. Please use the Contact Us feature on this website, then select the heading in the dropdown menu, "Merchandise Request." Once our customer service department receives the request, a representative will assist you in trying to locate that item.
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While I am shopping online, how do I sort my search?
Please go to the "Sort Box" that appears on every page on the website and use the drop-down menu to narrow your search, then click on the option that you have chosen.
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While I am shopping online, can I see what I have selected?
Yes, you can. Click on the "Shopping Cart" icon that is located on the blue toolbar at the top of every page. After you click on the Shopping Cart icon, a page will appear that will show you want you have selected during your session.
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What is your Shipping Policy?
Please click on this link to read our Shipping Policy.
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What is your Billing Policy?
Please click on this link to read our Billing Policy.
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How do I find the UPS Tracking Number for the packages that I purchased through the Corona eStore?
When you purchased merchandise from our Corona eStore, UPS will send your Tracking Number to you email address. You can also go to the Tracking Number form on this site. Please type in the first and last name of the shipper’s name and the order number. Finally, you can us the Contact Us form to ask for your UPS Tracking Number. Please use the dropdown menu to narrow your query.
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If I can’t find my tracking number in my email inbox. Can I get it from you?
Yes, you can. You can go to the Tracking Number form on this site. Please type in the first and last name of the shipper’s name and the order number or please contact us.
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How do I return merchandise that I purchased through your Corona eStore?
Please click on this link to read our Return Policy.
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How do I exchange merchandise that I purchased through your Corona eStore?
Please click on this link to read our Corona eStore Exchange Policy.
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How do I report merchandise that I have determined to be damaged and that I have purchased through your Corona eStore?
Please click on this link to read our Corona eStore Damage Policy
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How do I contact your Customer Service Department regarding merchandise that I have purchased through your Corona eStore?
Please click on this link to go to the Corona eStore Contact Us Page and use the drop-down menu to define your correspondence.
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Can I sign-up to learn about new items that are added to the website and those items that are reduced in price?
Yes you can. By signing-up for Email Alert, you can be notified of new items that will be introduced on our website and when items are reduced.
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Do you have gift cards?
We do. Please select Gift Certificates underneath Home in the left hand column of the page. Simply write a message, choose an amount and the certificate will be delivered to the recipient's inbox within hours.
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Can I register my porcelain stein or collector chess set that I purchased through your eStore?
Yes, you can. Please click on this link to go to the Corona eStore Contact Us Page and use the drop-down menu to define your correspondence.
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If I find a Corona branded item that I suspect is a counterfeit, how can I report it?
Please click on this link to go to the Corona eStore Contact Us Page and use the drop-down menu to define your correspondence.
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